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Terms of Use

Version 2026-09-08 · "Your Assistant to Travel" (مساعدك للسفر / Votre assistant de voyage)
Draft for review. This document was drafted to match how the Yalla Nsafer platform actually operates today, so it can go in front of a licensed lawyer for review before launch — it is not itself legal advice, and it has not been reviewed by one yet. Confirm governing law, consumer-protection requirements in each market you operate in, and full Law 25 / PIPEDA compliance with counsel before this version is relied on.

1. Who this service is for

Yalla Nsafer is available only to people 18 years of age or older. By creating an account you confirm you meet this requirement. We do not knowingly serve anyone under 18, and an account found to belong to a minor will be closed.

2. What Yalla Nsafer is — and is not

Yalla Nsafer is an AI-assisted concierge and information service that helps job and immigration seekers find and understand real opportunities abroad, and in their own region. It draws job listings from licensed job-feed providers and from listings we've moderated and approved, and it answers questions in your own language and dialect.

Yalla Nsafer is not an immigration consultant, immigration lawyer, notary, recruiter, or travel agency, and nothing the concierge says is personalized legal, immigration, or financial advice. Where a question crosses from "how does this generally work" into "what does this mean for my specific case," the concierge will tell you so and point you to a licensed professional — we encourage you to seek one out for any decision that matters to your case.

3. No guarantee of outcome

We do not guarantee that any listed opportunity will result in a job offer, a visa, a work permit, or any immigration outcome. Job and processing conditions (fees, timelines, eligibility rules) are set by employers and governments, not by us, and can change without notice — always confirm current details with the employer or the relevant government's own official source.

Some listings come from our licensed job-feed partners; others are informal or urgent submissions we've moderated but could not independently verify the same way. We label these clearly wherever they appear. Unverified listings carry more risk, and you should verify them independently — including confirming the employer's identity — before sharing documents or money with anyone.

4. Your responsibilities

5. Prohibited use

You may not use Yalla Nsafer to seek, offer, advertise, or facilitate anything unlawful, including but not limited to sexual services or solicitation, human trafficking, drug-related activity, forced labor, or any listing designed to deceive or defraud a seeker. We review submitted listings for exactly this, and we will remove any that don't belong here and close the account behind them.

6. Subscription, billing, and cancellation

The concierge's full matching feature is a paid subscription (currently a single "Basic" tier, billed monthly through PayPal). New users get a limited number of free preview replies before a subscription is required — during a preview reply we may tell you that a real match exists without providing the employer's application link or full requirements, to keep the preview meaningful without giving away what the subscription unlocks.

You can cancel anytime; cancellation takes effect at the end of the period you've already paid for — we don't refund the unused portion of a billing period, and we don't offer partial refunds. There are no other fees beyond the subscription price itself.

7. Your data, and how long we keep it

See our Privacy Policy for the full detail. In short: while you're an active subscriber, we keep your profile and intake information to power the concierge and matching. If your subscription lapses or you cancel, we keep that information for 30 days in case you come back, then permanently delete your profile and intake details (work history, documents, conversation-derived answers) — your account and login stay so you can always sign back in, just without that history.

8. Limitation of liability

Yalla Nsafer is provided "as is." To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, for the actions of any third-party employer, agent, or listing submitter, for the accuracy of an informal or unverified listing, or for any immigration, visa, or employment outcome. Nothing here limits liability that cannot be limited under applicable law.

9. Changes to these terms

We may update these terms as the service evolves. A material change will be reflected in a new version date at the top of this page, and continuing to use the service after that date means you accept the update. We recommend checking back if you haven't used the concierge in a while.

10. Governing law

These terms are governed by the laws of the Province of Québec and the applicable federal laws of Canada, without regard to conflict-of-law principles — pending confirmation with counsel given the platform's international user base.

11. Contact

Questions about these terms: info@yallansafir.com (placeholder — replace with the real support address before launch).